Frequently Asked Questions
What are the dimensions of your shipping bags?
Our shipping bags are available in a variety of sizes. Our standard sizes include small, medium and large. For a complete size list, please visit our product pages or contact our customer service.
What is the thickness of your shipping bags?
Our standard shipping bags are 40 microns thick. This thickness provides sufficient durability and protection for most cargo shipments.
What types of shipping bags do you offer?
We offer all types of shipping bags:
1. Gray pocket
2. Gray without pocket
3. Two sides transparent
4. One side transparent, one side black
5. Colored and Printed Bags
What are the dimensions of your thermal labels?
Our thermal labels are available in these sizes:
- 100x100mm
- 100x150mm
- 100x120mm
- 100x135mm
- 80x100mm
- 40x58mm
What are the dimensions of your bill pockets?
Our bill pockets are offered in the following sizes:
- 14x18cm
- 14x25cm
- 14x26cm
- 18x25cm
- 19x25cm
- 33x25cm
What is your minimum order quantity?
Our minimum order quantity may vary depending on the product. For detailed information, please visit the relevant product page or contact our customer service.
How long does it take for my order to be prepared and shipped?
Orders are usually prepared and shipped within 1-3 business days. Preparation time may be longer for large quantity orders.
Can I buy your products wholesale?
Yes, we have wholesale service available. For large quantity orders, please contact our sales team.
Do you make special prints on shipping bags?
Yes, we can print special logos and designs on cargo bags. Please contact us for minimum order quantity and pricing.
Can I order products in special sizes?
Yes, we can produce products in custom sizes when a certain minimum order quantity is met. Please contact our sales team for details.
What payment methods do you accept?
We accept credit card, bank transfer and online payment systems. Visit our payment page for detailed information.
What is your return policy?
If there is any manufacturing defect in our products, we accept returns within 7 days from the delivery date. For detailed information about the return process, please review our return policy.
Are your products recyclable?
Yes, our polyethylene shipping bags are recyclable. Please contact your local recycling facilities for correct recycling methods.
Do you have environmentally friendly product options?
Yes, we have product options made from environmentally friendly materials. For detailed information about these products, please visit our "Environmentally Friendly Products" category.
Can I get technical support about the use of your products?
Certainly. If you have questions about the use, storage, or any technical issue of our products, our customer support team will be happy to assist you.
If you have any further questions, please feel free to contact us. Our customer service team is ready to assist you.